There is currently an issue with our system that can cause sellers that are using Internet Explorer to get bounced back to the middle of the listing creation page when the blue buttons at the bottom of the page are clicked the first time, such as the Post, Save, and Schedule buttons.  The buttons should work the second time they are clicked if this happens though.

Our engineering team is working on getting this issue corrected and we will have it resolved as soon as possible.  Since this issue is Internet Explorer specific, you could potentially avoid it in the mean time by downloading the free Firefox browser from http://www.mozilla.com and using that browser instead.

We apologize for any inconveniences this issue is causing.  If you have any other questions regarding your account, please proceed to file a support case.

We are currently receiving reports from many users reporting that they placed Paypal on file for automatic monthly billing but are being told they do not have a plan selected.  This is occurring because users are clicking the "Billing Settings" link during the plan selection flow to set up the payment method but not returning to complete the selection of the plan.

In order to select the plan, you would just need to mouse over the "My Account" tab within your account and select the "Pick a Plan" option.  You would then want to choose the "Select" option next to the plan you'd like to use and you'll be guided through the process. 

Once you have completed that process, you can verify that you have selected the plan by mousing over the "My Account" tab within your account and selecting the "My Plan Info" option.